Voleta N (12/20/2021, 4:33:55 PM): Welcome to Bluehost India Chat 
Voleta N (12/20/2021, 4:34:03 PM): Hello Rahul 
Rahul (12/20/2021, 4:34:18 PM): support@webpulseindia.com 
Rahul (12/20/2021, 4:34:21 PM): #001 
Voleta N (12/20/2021, 4:34:33 PM): Thankyou for authenticating.\n\nMay I know the concern of the query? 
Rahul (12/20/2021, 4:35:06 PM): Can we create a hosting account with domain \"xyz.com\" but that should point to the files of any other hosting account on the same server? 
Rahul (12/20/2021, 4:35:37 PM): we can do that by addon domain, but i do not want that. 
Voleta N (12/20/2021, 4:36:10 PM): Are you looking to create new hosting account or a new cpanel ? 
Rahul (12/20/2021, 4:36:55 PM): new cpanel 
Rahul (12/20/2021, 4:37:21 PM): or account\nbut is this possible? 
Voleta N (12/20/2021, 4:38:18 PM): If you create a new cpanel for domain \"xyz.com\" it will point to the public_html of that cpanel account itself, it cannot be pointed to any other cpanel. 
Rahul (12/20/2021, 4:40:01 PM): what r other option 
Rahul (12/20/2021, 4:40:22 PM): only addon domain 
Rahul (12/20/2021, 4:40:37 PM): add on domain are being loaded too slow 
Voleta N (12/20/2021, 4:40:54 PM): Yes, to point a domain to a particular path ina particular cpanel it needs to be added as addon in that cpanel 
Rahul (12/20/2021, 4:41:39 PM): which loads slower than main domain 
Voleta N (12/20/2021, 4:42:28 PM): You cna have the server parameters tweaked and optimized. However for the assignment and pointing of domain, this is the only feasible option. 
Rahul (12/20/2021, 4:43:51 PM): You cna have the server parameters tweaked and optimized - can u check this 
Voleta N (12/20/2021, 4:44:39 PM): Sure, may i know the domain of concern ? 
Rahul (12/20/2021, 4:46:13 PM): wpsbiz.com 
Rahul (12/20/2021, 4:46:24 PM): and addon domain for the same. 
Voleta N (12/20/2021, 4:48:11 PM): The PHP FPm limits are already increased checking the others. 
Rahul (12/20/2021, 4:48:30 PM): ok 
Voleta N (12/20/2021, 4:53:16 PM): The server configurations are tweaked as well now. Increased the PHP limits too.\nhttps://gtmetrix.com/reports/wpsbiz.com/asX5l0vC/\nTTFB: 164ms\nServer response when checked is down now.\n\nPlease further optimize the scripts and database queries this should help.\n\nChecking further on possible optimizations. 
Rahul (12/20/2021, 4:56:35 PM): ok 
Voleta N (12/20/2021, 5:02:49 PM): It may take some time. Please stay connected. Meanwhile, is there anything else I can assist you with? 
Rahul (12/20/2021, 5:03:05 PM): Ok waiting 
Voleta N (12/20/2021, 5:07:42 PM): Thankyou for staying connected Tweaked the server parameters further, you cna go ahead with the optimizations of the scripts and database queries, which will help in the load time and overall performance. 
Voleta N (12/20/2021, 5:07:49 PM): I hope I can answer all your queries. Is there anything else I can assist you with? 
Rahul (12/20/2021, 5:09:04 PM): is memcached enable on this domain 
Rahul (12/20/2021, 5:09:05 PM): ? 
Rahul (12/20/2021, 5:09:30 PM): also once i have asked to set slow query log\ncan u tell me what is the path? 
Voleta N (12/20/2021, 5:12:04 PM): Memcache is not enabled, are you looking to enable this PHP version ?\nMay i know the agent that has set the slow query log ? 
Rahul (12/20/2021, 5:13:34 PM): not remembering his name 
Rahul (12/20/2021, 5:13:47 PM): need memcache to be enabled as well 
Voleta N (12/20/2021, 5:13:55 PM): For further optimizations, you can check for the PHP version sued as the memory usage on the server is high. 
Rahul (12/20/2021, 5:14:29 PM): 
Rahul (12/20/2021, 12:59:12 PM): sure \nAfroz S (12/20/2021, 1:01:36 PM): Done, enabled memcached on the server, please check this screenshot to confirm the same: memcached \nAfroz S (12/20/2021, 1:01:44 PM): Screenshot: https://support-tools.com/?39a200e192ca64bf#OcO4zAM2xYyUp6TSdjkeqhW9CNUVUvLwll22hXWLUek= \n
Rahul (12/20/2021, 1:02:41 PM): Okay, do i need to do any from the coding point of view? 
Voleta N (12/20/2021, 5:14:52 PM): Enabling ti for the PHP version 7.1 
Rahul (12/20/2021, 5:14:57 PM): For further optimizations, you can check for the PHP version sued as the memory usage on the server is high. - what can i do for this. please suggest 
Rahul (12/20/2021, 5:15:16 PM): once i have asked to update the php version as well. 
Voleta N (12/20/2021, 5:15:21 PM): You will have to update your codes to be compatible with the latest PHO version. 
Voleta N (12/20/2021, 5:15:23 PM): PHP* 
Rahul (12/20/2021, 5:15:53 PM): 
Rahul (12/15/2021, 12:38:04 PM): but if you see - https://www.snihdpe.com/\\nthis is load too slow, which i have added as addon domain on wpsbiz.com \nAlvira A (12/15/2021, 12:38:39 PM): Alright, I need some time to look into this issue. May I place your chat on hold for 4 to 5 minutes? \n
Rahul (12/15/2021, 12:38:46 PM): sure \nAlvira A (12/15/2021, 12:38:51 PM): Thankyou \nAlvira A (12/15/2021, 12:46:17 PM): Thankyou for your patience Rahul \n
Rahul (12/15/2021, 12:46:24 PM): yes pls \nAlvira A (12/15/2021, 12:46:27 PM): seems like the issue is due to deprecated php version \nAlvira A (12/15/2021, 12:46:33 PM): it is running on 5.6 and 7.1 \nAlvira A (12/15/2021, 12:46:38 PM): shall I upgrade it to 7.4 ? \n
Rahul (12/15/2021, 12:46:39 PM): 7.1 \n
Rahul (12/15/2021, 12:46:54 PM): will it make any difference? \nAlvira A (12/15/2021, 12:47:07 PM): Yes for sure, 7.4 is the latest version and will increase the php limits as well \n
Rahul (12/15/2021, 12:47:18 PM): ok 
Rahul (12/20/2021, 5:16:23 PM): You will have to update your codes to be compatible with the latest PHO version. - its already compatible woth php 7.4 
Voleta N (12/20/2021, 5:18:05 PM): This is for 1 domain, there are multiple domains using the older versions, if they have the handler codes for using the older version those will have to be removed for each domain.\n\n7.4 and 8.0 are the latest version, you will have to make sure every plugin and script is compatible.\n\nAs mentioned on the above chat it is set to 7.1 right now. 
Rahul (12/20/2021, 5:19:58 PM): pls upgrade it to 7.4 
Rahul (12/20/2021, 5:20:05 PM): my codes are compatible 
Voleta N (12/20/2021, 5:20:15 PM): Okay sure for \tsnihdpe.com will be updating PHP version to 7.4 
Rahul (12/20/2021, 5:20:27 PM): for wpsbiz.com 
Voleta N (12/20/2021, 5:20:37 PM): Sure. 
Rahul (12/20/2021, 5:20:49 PM): all the domain are associated with it as addon domain 
Voleta N (12/20/2021, 5:20:56 PM): There are multiple sub-domains associated with this domain : wpsbiz.com 
Voleta N (12/20/2021, 5:21:04 PM): For them as well ? 
Rahul (12/20/2021, 5:21:07 PM): and we will add more add on domain in future. 
Rahul (12/20/2021, 5:21:15 PM): Yes 
Rahul (12/20/2021, 5:21:27 PM): all of them are pointing to one common codebase 
Voleta N (12/20/2021, 5:21:35 PM): Sure, updating all to 7.4 
Voleta N (12/20/2021, 5:21:54 PM): Updated all domain related to wpsbiz.com to 7.4 
Rahul (12/20/2021, 5:22:08 PM): all means Wpsbiz.com and associated domains correct? 
Voleta N (12/20/2021, 5:22:14 PM): Yes. 
Rahul (12/20/2021, 5:22:18 PM): ok 
Voleta N (12/20/2021, 5:22:47 PM): aggarwal-clinic.wpsbiz.com\nasar.wpsbiz.com\netc\n\nThese are the sub-domain, are there any other domain as well ? 
Rahul (12/20/2021, 5:23:45 PM): yes there are some subdomains as well 
Rahul (12/20/2021, 5:23:55 PM): they are also pointing to same codebase 
Voleta N (12/20/2021, 5:24:04 PM): https://snipboard.io/7zYkA9.jpg\nYour cpu and memory usage for the database as well is high. please have the queries optimzied. 
Rahul (12/20/2021, 5:24:48 PM): yes, i saw that\nbut this is for whole server and not for wpsbiz.com 
Rahul (12/20/2021, 5:25:15 PM): i have optimized for this domain, we will do that later once done with wpsbiz.com 
Voleta N (12/20/2021, 5:26:37 PM): Sure, all associated domains in the cpanel account wpsbiz are set to 7.4 
Rahul (12/20/2021, 5:26:43 PM): ok 
Voleta N (12/20/2021, 5:27:07 PM): Is there anything else I can assist you with? 
Rahul (12/20/2021, 5:27:19 PM): how about memcached? 
Rahul (12/20/2021, 5:27:32 PM): i was under impression that it is enabled 
Voleta N (12/20/2021, 5:27:44 PM): It was enabled, however not for version 7.1, I have enabled it for all now. 
Rahul (12/20/2021, 5:28:15 PM): ok 
Voleta N (12/20/2021, 5:29:04 PM): Are there any further queries apart from this, let me know. 
Rahul (12/20/2021, 5:29:25 PM): not as of now 
Rahul (12/20/2021, 5:29:36 PM): please update once these are done 
Voleta N (12/20/2021, 5:30:03 PM): Could you please elaborate on the same ? The requested changes are made to your server. 
Rahul (12/20/2021, 5:31:03 PM): i mean the php version and memcache\nlet me know once these points are done 
Voleta N (12/20/2021, 5:31:13 PM): These are done Rahul 
Voleta N (12/20/2021, 5:31:40 PM): All domain in the cpanel user : \twpsbiz are 7.4\nmemcache for this PHP version too is enabled. 
Rahul (12/20/2021, 5:31:50 PM): Ok 
Rahul (12/20/2021, 5:32:19 PM): So, i hope there will be some improvements in the performace? 
Voleta N (12/20/2021, 5:32:38 PM): Yes there will be once the scripts and the queries are optimized as well. 
Rahul (12/20/2021, 5:32:54 PM): ok 
Rahul (12/20/2021, 5:33:16 PM): so memcache is enabled or will take effect in some time? 
Voleta N (12/20/2021, 5:34:13 PM): It is enabled https://wpsbiz.com/phpinfo.php 
Rahul (12/20/2021, 5:34:41 PM): grt 
Rahul (12/20/2021, 5:35:02 PM): is there anything i need to do in terms of code? 
Voleta N (12/20/2021, 5:36:09 PM): You can further check the optimizations of codes and queries with the help of your developer and they can guide you on the compatible updated codes for PHP 7.4 
Rahul (12/20/2021, 5:36:27 PM): Alright 
Voleta N (12/20/2021, 5:37:30 PM): perfect, are there any further concerns ? 
Rahul (12/20/2021, 5:39:36 PM): Nope,\nThank You 
Voleta N (12/20/2021, 5:39:45 PM): Most welcome Rahul 
Voleta N (12/20/2021, 5:39:52 PM): It has been great chatting with you. 
Voleta N (12/20/2021, 5:39:55 PM): Just a reminder there will be 2 easy questions after the chat ends with the opportunity to leave feedback, please hit 5 if you thought I was helpful. 
Rahul (12/20/2021, 5:40:48 PM): Sure